We can carry thousands of passengers in a month and aim to improve our service all the time, that’s why all our cruises operate with a well experienced Cabin Manager or Purser, we also monitor our on-board performance with passenger questionnaires.
These are just some of the testimonies that our passengers have said about us either on our feedback forms or those who have taken the time to write into us:
Name:Mike Wiacek, Cruise Date: 27/08/11
Hi Guy - hope you are well.......Wanted to say how your hospitality and service was excellent - the whole event was better than I planned - I would like to say may I take this opportunity to thank you and your team for a fab day - definitley recommend to everyone I know... Thanks again and will check website for future events cheers Michal.
Name:Acorns [Children's Hospice], Cruise Date: 15/08/11
On behalf of all the families and clients who thoroughly enjoyed the afternoon aboard " The Spirit Of Freedom" I would like to offer a big thank-you to yourself and all the staff who looked after us superbly.
Name:Pauline & Francis Brown, Cruise Date: 03/09/11
I would like to take this opportunity to say a big thank you to all the team on Wendy & Pauls wedding day, It was a very special day for them made so much better by all of you in providing a superb cruise and buffet with nothing being to much trouble, especially in turning the boat around in difficult windy conditions and returning to Chadbury Lock to find the wedding ring, I am sure it is something they will remember and appreciate for a very long time. Once again many thanks for a wounderful day.
Name: Pauline & Steve, Cruise Date: 05/02/12
Thank you very much for a wounderfull day had by all of us yesterday we were very well looked after your food was lovely all 23 members of the party able to join us had a lovely time all send thier thanks It was a suprise Steve didnt expect was worth the secret phone calls!
loading...